PRIVACY POLICY

Last updated: June 2026

1. Information We Collect

When you make a purchase or create an account, we collect personal information including your name, email address, shipping address, phone number, and payment information. We also automatically collect browsing data such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, send marketing emails (only with your consent), and improve our website and products.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share information only with trusted service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors), and only to the extent necessary to provide those services.

4. Payment Security

All payment transactions are encrypted and processed through secure, PCI-DSS compliant payment gateways. We do not store your full credit card information on our servers.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain features of our website.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, contact us at info@elsetta.com. We will respond within 30 days.

7. Email Marketing

If you subscribe to our emails, you may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We will not send marketing emails without your explicit consent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:

Elsetta Care
Email: info@elsetta.com
Website: elsetta.com